Ask the Expert
Storn Cook, Customer Service Representative
Q: What is Bioheat® fuel?
A: It’s a blend of traditional home heating oil and American-made biodiesel — a refi ned fuel made from natural sources like soybeans. Bioheat is an important part of our commitment to bringing cleaner energy into every home and business we service throughout the Finger Lakes.
Q: How does it affect me?
A: Bioheat will burn more cleanly and your system will stay at peak effi ciency longer. You also do not have to make any changes to your oil heating system when you use Bioheat.
Q: Is Storn your real name?
A: Yes! I am often asked about this. My mom, while pregnant with me, made up the name during a wordplay game.