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On the Road Again

Bill Overbaugh

Dear Friends,

Over the past few months, several of us have logged some serious air miles in an ongoing quest to improve our performance for you. In March, equipment experts JT and Dan joined me on a trip to the Hearth, Patio & Barbecue Association Expo, a trade show in Dallas. We had the opportunity to evaluate the latest in fireplace and outdoor living options. We look forward to sharing all we have learned with you.

While there, we also took the National Fireplace Institute’s certification test. It was one of the toughest I’ve ever encountered, but it meets our goal of doing everything possible to be the most safety-conscious company of any in the Finger Lakes.

Next, we flew to Austria to visit the Windhager factory, which produces one of the best, most efficient pellet boilers in the world. We got a firsthand look at the great care that goes into building each unit.

These trips give us more confidence that we are keeping up with the latest trends and offering you the most reliable, environmentally friendly, cutting-edge products available today.

As always, we appreciate your trust in us. Please reach out if there’s anything we can do to help you this season. And, of course, enjoy the warm weather!

Warmly,
Bill Overbaugh

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